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Topic Title: ongoing issues with Dragon NaturallySpeaking 11.5 Topic Summary: Ongoing Problems With Dragon NaturallySpeaking Professional Created On: 10/05/2011 07:33 PM Status: Post and Reply |
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- phsgasit | - 10/05/2011 07:33 PM |
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- Lunis Orcutt | - 10/05/2011 10:05 PM |
 10/05/2011 07:33 PM
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initially could not do the upgrade to 11.5. However after speaking to Nuance support they sent me out a disk which facilitated the upgrade process. From that point onwards I've had nothing but crashes and problems with Dragon performance and accuracy. I did download the removal tool and clean all the previous versions of Dragon off my computer. This has still not help the problem. I have attached a couple of log files one which was just taken after the last crash, if someone could help me with this. I would be very much indebted
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10/05/2011 10:05 PM
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We have removed your Dragon logs because only you can open your personal Dragonlog with the extension .log. You need to convert your Dragonlog to a text file and save it with a .txt extension which should appear automatically if you either save your file as plain text or paste a copy of your log file into NotePad, save it and attach it to your posting.
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