Information That KnowBrainer Collect
Information is gathered indirectly (for example, through our web site's technology); and directly (for example, when you provide information on various pages of knowbrainer.com, give information to a KnowBrainer employee on the phone, or send us a letter). One example of information we collect indirectly is through our Internet access logs. When you access our web site, your Internet address is automatically collected and is placed in our Internet access logs.

We also collect information when you submit it directly on our web site. For example, our web site allows you to post messages in our online forum. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. Submitting this information is, of course, completely voluntary.

How We Use Your Information
We will periodically analyze information collected from our web site to help us identify traffic patterns with our web site, the most effective – and least effective – components on our web site, and determine how we can make our web site, products, and services more effective.

Other information collected - such as shopping payment information – will always provide you with the reason that the information is being collected and will only be used for those purposes. All customer information is strictly confidential and will not be disclosed outside of KnowBrainer without your expressed permission.

When you contact us by phone, email or letter, we may log the contact so that we have a record of the conversation and will be able to serve you better on subsequent calls by being able to reference back to previous conversations.

What Information We Share
KnowBrainer respects the privacy of our customers and business partners. We do not sell customer information to anyone, nor provide that information to anyone outside of KnowBrainer without your expressed permission.

How We Handle Confidential Information
We care deeply about our customers' confidentiality. All customer information is strictly confidential and will not be disclosed outside of KnowBrainer without your expressed permission. Our only exception to this is in the unlikely event that we are contacted by law enforcement or credit card merchants in response to fraud or other criminal investigations. KnowBrainer does not seek to collect sensitive personal data in our normal course of business. On occasion we may request personal information that is relevant to conducting business, such as your address when you order from our online shopping area. We will inform you if that information will be provided to anyone outside of KnowBrainer and the purpose of the information. In all such cases, we will explain to you why the information is being requested, if it will be made available to anyone outside of KnowBrainer, and it will only use that information for that purpose.

Website Content
While the administrators and moderators of this website will attempt to remove or edit any generally objectionable material as quickly as possible, it is impossible to review every message. Therefore you acknowledge that all posts made to this website express the views and opinions of the author and not the administrators, moderators or webmaster (except for messages by these people) and hence will not be held liable.

Support Forums
The information you post in message boards is available to others outside of the website. Please remember that whenever you disclose personal information publicly, you may receive unsolicited messages from other parties in return. Also, any information you transmit online in such forums will be made public and we cannot control nor are we responsible for the use any third parties may make of such information.

Security
While we do our best to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. What does this mean? You must protect yourself. You are responsible for maintaining the secrecy of your passwords and/or any account information. We recommend that you do not share your passwords with anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also, if you are using a computer that others have access to such as one in a computer lab, Internet cafe or public library, always remember to log out and close your browser window when leaving our website.

The Internet is not a secure medium of communication and privacy cannot be assured. We cannot assume any responsibility, nor will we be liable, for any damages you or a third party may suffer as a result of the transmission of any information that you make to us through the Internet, or as a result of any posting or communication made via this website.

User Agreement
You agree not to post any abusive, obscene, vulgar, slanderous, hateful, threatening, sexually-oriented or any other material that may violate any applicable laws. Doing so may lead to you being immediately and permanently banned (and your service provider being informed). The IP address of all posts is recorded to aid in enforcing these conditions. You agree that the webmaster, administrator and moderators of this website have the right to remove, edit, move or close any message at any time should they see fit. As a user you agree to any information you have entered above being stored in a database. While this information will not be disclosed to any third party without your consent, the webmaster, administrator and moderators cannot be held responsible for any hacking attempt that may lead to the safety of the data being compromised.

Use of Cookies
This website uses cookies to store information on your local computer. These cookies do not contain any of the information you have entered above; they serve only to improve your viewing pleasure. The e-mail address is used only for confirming your registration details and password (and for sending new passwords should you forget your current one).