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Topic Title: Solution to the Outlook 2010 Graphics Redraw Problem
Topic Summary: DPI 15 Hot Fix Released
Created On: 12/08/2016 05:10 AM
Status: Post and Reply
Linear : Threading : Single : Branch
 Solution to the Outlook 2010 Graphics Redraw Problem   - Todd - 12/08/2016 05:10 AM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Tiger Feet - 12/08/2016 06:33 AM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Stephan Kuepper - 12/08/2016 08:56 AM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Jomark - 12/08/2016 11:52 AM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Chucker - 12/08/2016 12:07 PM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Jomark - 12/08/2016 03:06 PM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - matthewls - 12/09/2016 11:42 PM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Todd - 01/15/2017 10:05 PM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Tiger Feet - 01/16/2017 07:57 AM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Lunis Orcutt - 01/16/2017 11:18 PM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Tiger Feet - 01/17/2017 02:16 PM  
 Solution to the Outlook 2010 Graphics Redraw Problem   - Lunis Orcutt - 01/17/2017 04:25 PM  
Keyword
 12/08/2016 05:10 AM
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Todd
Senior Member

Posts: 152
Joined: 02/03/2008

I contacted Nuance several weeks ago regarding the DPI 15 graphics redraw problem in Outlook 2010.  After numerous messages back and forth along with my submission of requested files, Nuance sent me a link to a hot fix executable, DNS15HF1.exe.  The link to the file is:

 

  http://supportcontent.nuance.com/dragon/15/DNS15HF1.exe

 

Although my testing has been limited, the hot fix does seem to resolve graphics redraw problem, the "phantom" insertion point problem, and the scrolling problem (associated with messages containing graphics).  I have not yet tested to see if it resolves these problems in Word 2010.



-------------------------

Todd Kermit
Principal
SpeechWise
todd@speechwise.com

www.speechwise.com

Dragon Professional 15 Individual, Lenovo ThinkPad T520, Intel Core I7 2860QM (2.5 GHz, 8 MB L3 cache), 6 GB DDR3 RAM (1333 MHz), Windows 7 64-bit, Plantronics CS55/Andrea PureAudio USB-SA



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