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Topic Title: GUID compatibility module support error (Natlink installation)
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Created On: 11/05/2020 10:09 AM
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 GUID compatibility module support error (Natlink installation)   - riemanndiy - 11/05/2020 10:09 AM  
 GUID compatibility module support error (Natlink installation)   - riemanndiy - 11/05/2020 07:40 PM  
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 11/05/2020 10:09 AM
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riemanndiy
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Joined: 10/29/2020

Hello, I'm trying to install it correctly Natlink. I installed Python 2.7.16; Natlink 4.2; wxPython 3.0-win32-3.0.2.0; pywin32-219 win32-py2.7; DNS 15.3. I had to install manually these software because I wasn't able to launch the Natlink configuration by GUI.

 

After doing all the procedures and configuration (enabling Natlink), I closed Python configuration for Natlink and restarted the Dragon NaturallySpeaking. When I restarted the Dragon it appears always and GUID error, I post an image about this.

I tried to follow the Dragon tutorial to solve this problem http://nuance.custhelp.com/app/answers/detail/a_id/5115/~/error%3A-cannot-load-compatibility-module-support---guid, but the nothing changed. Also I tried to run in command prompt this line: wmic prduct get, to see if I could find the GUID error.

I tried almost everything, I uninstalled all the software but nothing changed (the computer is completely empty and without any programs, so I would exclude any conflict reasons).

 

I tried the same procedure using the same software, with another computer and I succeeded with the 1st try. So I think it's a problem of the 1st computer.

 

My question is, what can I do to fix this problem, or at least to try? How can I try to find the GUID error?

Thank you.



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