KnowBrainer Speech Recognition
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Topic Title: DNS 12 to 12.5
Topic Summary: Need help with an old software
Created On: 11/09/2020 02:16 PM
Status: Post and Reply
Linear : Threading : Single : Branch
 DNS 12 to 12.5   - cushmape - 11/09/2020 02:16 PM  
 DNS 12 to 12.5   - Lunis Orcutt - 11/09/2020 02:46 PM  
 DNS 12 to 12.5   - cushmape - 11/09/2020 02:58 PM  
 DNS 12 to 12.5   - Lunis Orcutt - 11/09/2020 03:31 PM  
 DNS 12 to 12.5   - R. Wilke - 11/09/2020 03:14 PM  
 DNS 12 to 12.5   - Alan Cantor - 11/09/2020 03:25 PM  
 DNS 12 to 12.5   - Lunis Orcutt - 11/09/2020 03:26 PM  
 DNS 12 to 12.5   - R. Wilke - 11/09/2020 03:34 PM  
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 11/09/2020 02:16 PM
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cushmape
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Joined: 11/09/2020

Hi all,

I just Joined this group because I had a problem with my DNS 12. It seems that I cannot update it to version 12.51 and Nuance simply refusing to help, telling me that there is no support for version 12 anymore and I have to go and buy version 15.

I was wondering if you may know a way to update my version 12 to 12.5 or 12.51? The only patch I have is to update from 12.5 to 12.51 which is not updating the version 12.

Any help is highly appreciated.

Thank you all.



DNS12.JPG
DNS12.JPG  (39 KB)



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peter cushman

 11/09/2020 02:46 PM
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Lunis Orcutt
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                    Welcome (See Mission Statement)


Judging by your attachment, your 1st problem isn't the necessity of a patch (which we no longer support or have available). Ver. 12 is ancient history. We recommend  DPI 15.6 . Your serial number is an upgrade from 
Dragon Premium or Professional 12 so your installation is looking for a previous Dragon installation (Ver. 10 or 11) to upgrade. Fortunately, we can help you with that problem. Change the 3rd digit in your serial number from an 8 to a 0 to finish the installation. When prompted to activate Dragon, change the 0 back to an 8 and you should be good to go because Nuance didn't know any better back then.

 

If you check your email, you will find a complimentary download of KnowBrainer 2017 (w/2020 AI Commands); our third-party command utility which is freely available to anyone with permanent physical disabilities.

How's that for your 1st visit to the world's only remaining speech recognition forum

PS: When editing your forum profile, it is important to include both your version and edition. Different editions often require different answers. In other words are you using Standard, Preferred or Professional 12.



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 11/09/2020 02:58 PM
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cushmape
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So, I have to unistall the DNS12 and reinstall it with the given method, and then run the patch file?



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peter cushman



 11/09/2020 03:31 PM
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Lunis Orcutt
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Originally posted by: cushmape So, I have to unistall the DNS12 and reinstall it with the given method, and then run the patch file?

 

 

We removed your picture because it included your Preferred 12 serial number, which probably doesn't do any harm but nevertheless, should not be made public. If you have a patch and have already launched Dragon, reboot Windows before attempting to install the patch.



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 11/09/2020 03:14 PM
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R. Wilke
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How's that for your 1st visit to the world's only remaining speech recognition forum 

 

Which is about as true as the Dems stealing the election from Trump.

 

Back in 2010, I created the German Dragon end-user forum, and it still goes on.




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 11/09/2020 03:25 PM
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Alan Cantor
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I'm not surprised Nuance isn't supporting Version 12. They released it eight years ago, and since then, there have been three major releases and many minor ones.

If you're using Windows 10 and a recent version of Microsoft Office, Version 12, even if you manage to install it, might or might not work reliably.

Your choices are limited. The path of least resistance is to purchase Version 15.
 11/09/2020 03:26 PM
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Lunis Orcutt
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Rüdiger,

Oops, we forgot about the German top shelf speech recognition forum. Our apologies for the oversight. We should've gone with the world's only English speech recognition forum



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Trial Downloads
Dragon/Sales@KnowBrainer.com 
(615) 884-4558 ext 1



 11/09/2020 03:34 PM
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R. Wilke
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Originally posted by: Lunis Orcutt Rüdiger, Oops, we forgot about the German top shelf speech recognition forum. Our apologies for the oversight. We should've gone with the world's only English speech recognition forum

 

 

No problem, Lunis. Yes, the "world's only English speech recognition forum" would be more like it. 



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No need to buy if all you want to do is try ...

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KnowBrainer Speech Recognition » Dragon Speech Recognition » DNS 12 to 12.5

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