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Topic Title: New install of Natlink3 - "Cannot load compatibility module" error
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Created On: 03/25/2022 07:09 PM
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 New install of Natlink3 - "Cannot load compatibility module" error   - aberk - 03/25/2022 07:09 PM  
 New install of Natlink3 -   - reckoner - 05/18/2022 04:05 PM  
 03/25/2022 07:09 PM
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Posts: 15
Joined: 06/06/2015

Hello all,

I am trying to install the Natlink3 project that runs on Python 3.8.2. I installed using the GitHub page's instructions and keep receiving an error when starting Dragon: " Cannot load compatibility module support (GUID = {dd990001-bb89-1d2-b031-0060088dc929})"

Things I tried to resolve the error:


  • Followed instructions from several posts involving reinstalling/repairing vcredist_x86.exe (didn't fix it)

  • Followed the exact instructions from the last post at (the "regsrvr32 natlink.pyd" command returned a "failed to load" error, saying that "the specified module could not be found" but I confirmed it was in the right directory)

  • Copied and renamed the natlink_3.8_Ver15.pyd file to the natlinkcore directory to replace the copy of natlink.pyd that was there and then changed the NatlinkPydOrigin in natlinkstatus.ini to point to the new file.  (Natlink changed the setting back when I ran it again.)

Can someone please provide ideas on how to fix this?  Also, what are the advantages of using Natlink3 over Natlink2?



 05/18/2022 04:05 PM
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Posts: 40
Joined: 08/06/2008

You will need to change the GUID to


in the nsapps.ini file here C:\ProgramData\Nuance\NaturallySpeaking15

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