KnowBrainer Speech Recognition
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Topic Title: trying to uninstall 11.5 without cd
Topic Summary:
Created On: 04/19/2022 02:35 PM
Status: Post and Reply
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 trying to uninstall 11.5 without cd   - LA45 - 04/19/2022 02:35 PM  
 trying to uninstall 11.5 without cd   - Lunis Orcutt - 04/19/2022 04:26 PM  
 trying to uninstall 11.5 without cd   - LA45 - 04/20/2022 11:28 AM  
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 04/19/2022 02:35 PM
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LA45
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Joined: 04/19/2022

good morning all,

I've been trying for quite a while to uninstall 11.5 DNS. I do not have the original CD and am using Windows 10. I try to uninstall it using the Windows 10 app uninstall function but it fails, giving the message that it requires Runtime C++ or the original CD. 

I tried installing Runtime C++ and that is now listed as an uninstallable app, so I know it is there. However, that installation hasn't changed the message I get when I try to uninstall DNS.

The Nuance site is unhelpful, as the 'remove tool' link for this version just leads to an error message.

I would be very grateful for any assistance!

 04/19/2022 04:26 PM
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Lunis Orcutt
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Joined: 10/01/2006

                    Welcome (See Mission Statement)

 

Try DragonRemover (removes any version or edition of Dragon)

Keep in mind that DragonRemover removes every trace of any Dragon version from your computer, including 1 of your activations. We assume you no longer want or need Ver. 11; considering it is about a decade out of date. Note that if you are planning on purchasing DPI 15.61 (includes complimentary installation/training manual), you won't need to remove Ver. 11 because the DPI 15 installation does this for you.



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Change "No" to "Know" w/KnowBrainer 2020
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Dragon/Sales@KnowBrainer.com 
(615) 884-4558 ex 1



 04/20/2022 11:28 AM
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LA45
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Thank you! it worked!!

KnowBrainer Speech Recognition » Dragon Speech Recognition » trying to uninstall 11.5 without cd

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